Exchanges & Returns

Returns

Any unopened, unused, and unaltered product is eligible to be returned before 30 days from the purchase date. Customer is responsible for all return shipping (costs and actions) as well as a 15% or minimum of $15 restocking fee.  A refund will be issued minus the restocking fee once the return has been received and checked back in stock at our main warehouse. We will not accept any open, partial, or damaged products. All returns are at the discretion of Restorative Wood Products, LLC management. 

Exchanges

Any unopened, unused, and unaltered product is eligible to be exchanged before 30 days from the purchase date. Customer is responsible for all return shipping (costs and actions) as well as a 15% or minimum of $15 restocking fee AND exchange shipping costs. Stain & Seal Experts only covers the initial shipping charge for orders over $179.99 and does not offer free shipping on exchange shipments.